Tiger Woods ends Nike partnership after 27 years
US Top News and Analysis Mark Steinberg, Woods’ longtime agent, told CNBC that the golfer made a business decision to not renew with Nike. Go to Source 08/01/2024 – 21:03 / Twitter: @hoffeldtcom
New method uses crowdsourced feedback to help train robots
MIT News – Artificial intelligence To teach an AI agent a new task, like how to open a kitchen cabinet, researchers often use reinforcement learning — a trial-and-error process where the agent is rewarded for taking actions that get it closer to the goal. In many instances, a human expert must carefully design a reward […]Continue reading
Build a foundation model (FM) powered customer service bot with agents for Amazon Bedrock
AWS Machine Learning Blog From enhancing the conversational experience to agent assistance, there are plenty of ways that generative artificial intelligence (AI) and foundation models (FMs) can help deliver faster, better support. With the increasing availability and diversity of FMs, it’s difficult to experiment and keep up-to-date with the latest model versions. Amazon Bedrock is […]Continue reading
Is AI in the eye of the beholder?
MIT News – Artificial intelligence Someone’s prior beliefs about an artificial intelligence agent, like a chatbot, have a significant effect on their interactions with that agent and their perception of its trustworthiness, empathy, and effectiveness, according to a new study. Researchers from MIT and Arizona State University found that priming users — by telling them […]Continue reading
Boost agent productivity with Salesforce integration for Live Call Analytics
AWS Machine Learning Blog As a contact center agent, would you rather focus on having productive customer conversations or get distracted by having to look up customer information and knowledge articles that could exist in various systems? We’ve all been there. Having a productive conversation while multitasking is challenging. A single negative experience may put […]Continue reading
The DIY way to buy an HDB resale flat
The Straits Times Business News February 05, 2023 5:00 AMDeciding not to use an agent can save you money, but comes with challenges. Go to Source February 5, 2023 – 12:06 am / Twitter: @hoffeldtcom