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AWS Machine Learning Blog Amazon Lex provides advanced conversational artificial intelligence (AI) capabilities to enable self-service support for your organization’s contact center. With Amazon Lex, you can implement an omnichannel strategy where customers engage via phone, websites, and messaging platforms. The bots can answer FAQs, provide self-service experiences, or triage customer requests before transferring to a […]Continue reading

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MIT News – Artificial intelligence Computers possess two remarkable capabilities with respect to images: They can both identify them and generate them anew. Historically, these functions have stood separate, akin to the disparate acts of a chef who is good at creating dishes (generation), and a connoisseur who is good at tasting dishes (recognition). Yet, […]Continue reading

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