Overcoming common contact center challenges with generative AI and Amazon SageMaker Canvas

By Admin 21/12/2023

AWS Machine Learning Blog Great customer experience provides a competitive edge and helps create brand differentiation. As per the Forrester report, The State Of Customer Obsession, 2022, being customer-first can make a sizable impact on an organization’s balance sheet, as organizations embracing this methodology are surpassing their peers in revenue growth. Despite contact centers being […]Continue reading

Covid infections rising again in England and Scotland, data shows

By Admin 21/12/2023

Coronavirus | The Guardian Experts warn new variant JN.1 is spreading around the world as ONS figures point to December increase in positive testsSnow might not be swirling in the UK but Covid is in the air this Christmas, data has revealed, with experts warning a new variant is on the rise around the world.According […]Continue reading

Every restaurant chain wants to beat Chick-fil-A, but it’s stronger than ever

By Admin 21/12/2023

US Top News and Analysis Even McDonald’s, which outstrips Chick-fil-A by sales and footprint, is leaning into chicken to drive growth. Go to Source 21/12/2023 – 15:03 / Twitter: @hoffeldtcom

Warning over unusual summer spike in Covid and respiratory illnesses in Queensland

By Admin 21/12/2023

Coronavirus | The Guardian Surge in infections prompts state’s chief health officer to urge holiday season cautionFollow our Australia news live blog for latest updatesGet our morning and afternoon news emails,free app or daily news podcastAn unseasonal spike in respiratory illnesses has hit Queensland, prompting a warning from the chief health officer in the lead-up […]Continue reading

Citigroup to close global distressed-debt business as part of CEO Jane Fraser’s overhaul

By Admin 21/12/2023

US Top News and Analysis Citigroup is exiting businesses with poor returns to bolster the bank’s odds of hitting Fraser’s performance targets. Go to Source 21/12/2023 – 00:03 / Twitter: @hoffeldtcom

Tightening Singapore’s security against illicit financial activities

By Admin 21/12/2023

The Straits Times Business News December 21, 2023 5:00 AMA slew of changes were made to collectively address concerns about money laundering, housing accessibility and fair business practices. Go to Source 21/12/2023 – 00:03 / Twitter: @hoffeldtcom