Provide live agent assistance for your chatbot users with Amazon Lex and Talkdesk cloud contact center

By Admin 29/03/2024

AWS Machine Learning Blog Amazon Lex provides advanced conversational artificial intelligence (AI) capabilities to enable self-service support for your organization’s contact center. With Amazon Lex, you can implement an omnichannel strategy where customers engage via phone, websites, and messaging platforms. The bots can answer FAQs, provide self-service experiences, or triage customer requests before transferring to a […]Continue reading

Tokyo inflation slowdown won’t knock the BOJ off rate hike path

By Admin 29/03/2024

The Straits Times Business News TOKYO – Consumer price growth in Tokyo moderated while staying well above the central bank’s inflation target, keeping authorities on track to consider more interest increases after they hiked earlier this month for the first time since 2007. Go to Source 29/03/2024 – 09:02 / Twitter: @hoffeldtcom

MIT launches Working Group on Generative AI and the Work of the Future

By Admin 29/03/2024

MIT News – Artificial intelligence From students crafting essays and engineers writing code to call center operators responding to customers, generative artificial intelligence tools have prompted a wave of experimentation over the past year. At MIT, these experiments have raised questions — some new, some ages old — about how these tools can change the […]Continue reading

AstraZeneca calls for reform after claims Australian rules stopped it defending its vaccine during pandemic

By Admin 29/03/2024

Coronavirus | The Guardian Medical company says TGA regulations prevented it from responding to incorrect claims about its vaccine in 2021Get our morning and afternoon news emails, free app or daily news podcastAstraZeneca has called for reforms to Australia’s rules around discussion of medicines, saying public confusion over its Covid vaccine was created because the […]Continue reading