AWS Machine Learning Blog Customer service organizations today face an immense opportunity. As customer expectations grow, brands have a chance to creatively apply new innovations to transform the customer experience. Although meeting rising customer demands poses challenges, the latest breakthroughs in conversational artificial intelligence (AI) empowers companies to meet these expectations. Customers today expect timely […]Continue reading

AWS Machine Learning Blog Retrieval Augmented Generation (RAG) is a technique that enhances large language models (LLMs) by incorporating external knowledge sources. It allows LLMs to reference authoritative knowledge bases or internal repositories before generating responses, producing output tailored to specific domains or contexts while providing relevance, accuracy, and efficiency. RAG achieves this enhancement without […]Continue reading

AWS Machine Learning Blog AWS customers that implement secure development environments often have to restrict outbound and inbound internet traffic. This becomes increasingly important with artificial intelligence (AI) development because of the data assets that need to be protected. Transmitting data across the internet is not secure enough for highly sensitive data. Therefore, accessing AWS […]Continue reading

Sage HR Blog | Easy to implement HR tips! Productivity, whilst at the same time gaining more from less, are critical focuses for business leaders in 2023. Whilst Human Resources professionals and business owners are tasked with  identifying new strategies that will improve their organisation and employee experiences. It’s a crucial tool to also leverage […]Continue reading

Sage HR Blog | Easy to implement HR tips! How can employers help returning employees return to work well? This question, along with those exploring how exactly to entice those outside the workforce due to sickness, caring responsibilities or following retirement. Have been prime topics of discussion from Government members to business leaders, as workforce […]Continue reading

Sage HR Blog | Easy to implement HR tips! Business owners and leaders are tasked with responding to the relentless pace of change in their organisations. The challenges of the past few years have accelerated the pace significantly. But to what extent will these continued changes impact the evolution of the role of Human Resources […]Continue reading

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