Improve Your HR I’ve worked under the “Evil HR Lady” brand since 2006. On Tuesday, I changed it to “Improve Your HR.“ Evil HR Lady was a solid brand name with good recognition. I still think it’s funny, and I’m very glad I chose it when I started blogging about HR back in the days of Blogspot. But […]Continue reading
AWS Machine Learning Blog The rise of artificial intelligence (AI) has created opportunities to improve the customer experience in the contact center space. Machine learning (ML) technologies continually improve and power the contact center customer experience by providing solutions for capabilities like self-service bots, live call analytics, and post-call analytics. Self-service bots integrated with your […]Continue reading
15Five Knowing how to improve employee productivity is on every leader’s mind as organizations navigate return-to-office mandates, economic instability, and the impact of inflation. If you want to get the most out of your employees and support work efficiency, follow along for eight steps to improve productivity in the workplace. 1. Strategically align employee goals […]Continue reading
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